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Tech Talk

Five Facts That Will Help You If You Lost Your Job During Covid-19

Five Facts That Will Help You If You Lost Your Job During Covid-19

Click aqui para español- > Cinco consejos que lo ayudarán si perdió su trabajo durante el Covid-19

The Covid-19 pandemic broke out back in March, and it unexpectedly changed a lot of things in our lives. A lot of businesses had to close and stop their operations, which left millions of Americans unemployed. These are five facts that will help you to decide what to do if you lost your job because of Covid-19.

Your Feelings Are Valid

Finding yourself suddenly unemployed can bring a lot of challenging situations, especially when you have other responsibilities. Maybe you have to support your kids, spouse, or other relatives, and bills don’t pay themselves. All this can lead to you feeling stress, depressed, anxious, and worried. Don’t let anyone tell you you shouldn’t feel that way.

Your feelings are valid, and it is ok to have them. But you should try to control them and not the other way around. In other words, it is ok to cry if you have to, but don’t let those feelings hinder your life and instead use them to power a change in your life. Look for a solution that will work for your needs.

University Isn’t The Only Way To Learn

You should take advantage of this time without a job to update your skills and improve your resume. Nowadays, going to university or college courses isn’t the only way to learn. You have many other options like coding bootcamps, online courses, vocational training, and even self-study. Start researching the skills that are in high demand in your sector.

Once you know what employers look for, you can plan how you will learn what you need. There are even free options and resources. You can learn what you have to without spending any money. No matter what profession you choose—it can be teaching or front end development—you should continue learning throughout your career. The list of IT courses can be found on Bootcamp Rankings.

 

The Gig Economy Is Growing

The gig economy consists of all the freelance workers that work by project or ‘gig’. The most common of these workers are the ones that work online through online platforms like Upwork and the ones that work as independent workers with apps like Uber or Lyft. In the US, the total freelancing market is worth around $1 trillion.

If you take side jobs here and there and work on one-time projects for a few months, you are already part of the gig economy. But if not, you should consider doing it while you look for another job. They are a great source of temporary income, and you could find a market for almost any skill you have.

In this niche, the jobs best paid are the ones that required tech skills like web design or app development. But you can still make some money if you know a second language, know how to use photoshop, or even if you know how to design killer PowerPoint presentations.

Asking For Help Doesn’t Make you Weak

It is ok to ask for help when in a difficult situation. And asking for help doesn’t mean you are weak or that you can’t handle your problems. The strongest people recognize when they can’t face the challenges alone, and they ask for help. Try reaching out to friends and family for support. Don’t let your pride interfere with an opportunity that will help you survive the next few months.

A Career Change Is A Possibility

Now that you are unemployed, you can consider a career change. It can be something drastic like switching to a different industry altogether. Or you could simply transition to another career in your niche. This is the moment to explore those dreams that you never followed for one reason or another. Start researching to discover how to use your passion to build a business.

You could also consider a career change into tech. The tech industry offers great benefits and perks, high salaries, and the possibility of impacting society. And you can learn many of the skills with coding bootcamp or on your own with free coding courses.

In Summary

You should know that your feelings are valid, and don’t let anyone tell you otherwise. You can take advantage of this time to update your skills and improve your chances of finding a new job or just consider a career change to something you’ve always wanted to do. Also, university isn’t the only path to become a professional or learn a new skill. And you can start doing some gigs to have an extra income while you find another job.

Open Source Software

Open Source Software

By the I.T Guy

Click aqui para español- > Programas de código abierto

As many people struggle financially due to economic strain from the pandemic and loss of work, access to technology to perform various tasks is still essential. Even when money is scarce, you can continue to use and enjoy tech tools and programs thanks to Open-Source software.

Open-source software is an alternative to paid software. These programs are created and developed by individuals who are coding enthusiasts. Open-source software is free to download and to use with no limitations. When programmers work on open-source software, they are giving their ownership rights up, so that everyone can use their code at no cost. Programming enthusiasts get a chance to work on projects that are “live” and that real people get to try, test, and use while the programmers’ skills get tested.

 

The open-source software idea started in the early ‘70s, but it wasn’t until the ‘80s that users got interested and began using these kinds of powerful software. Open-source software requires a license that protects the developer and its users. The GNU, General Public License, guarantees the users have the freedom to access the software without having to pay for it. Many developers include a donate button on their websites because some users who appreciate the programs and benefit from using them, feel compelled to pitch in to recognize the efforts of the developers but donating is not required.

Below you can see a chart that lists popular programs and their open-source alternatives. You will be surprised how well they work and how many free alternatives are available for expensive popular programs.

 

Smart Masks

Smart Masks

By the I.T. Guy

Click aqui para español- > Mascarillas Inteligentes

With the COVID-19 Pandemic, people have been forced to wear masks to prevent infection. Many companies have created masks with filters, but a company in Michigan has developed a new mask with technology in mind. This tech-driven mask sanitizes itself automatically. The mask is called “Leaf” and it is a transparent mask made from 100% recycled biodegradable materials.

The entire leaf body is made from soft, biocompatible, lightweight Silicone rubber. The softness of the material is very close to the skin’s softness.

The product filtrates air as it comes into the mask and can be controlled from a smartphone. You can send a signal from your device to the mask to sanitize itself with the use of UV rays. The mask has a standard of N99 and has been approved by the FDA. The design is slim and flexible and fits well over a person’s face as it wraps around the skin.

The company assures that the mask is virtually indestructible and is made in different sizes for adults and children and will be produced in different colors to make it look more attractive.

By the end of July 2020, the company has raised $3,226,956 through crowdfunding. Production has begun and their shipping schedule is based on the different types people have requested with the high-end model, the Leaf PRO, being shipped in September.

It will be interesting to see how users receive this technology, if it fits their expectations, and if wearing these technological masks will become a staple until we are safe from the novel Coronavirus.

Contact Tracker Technology

Contact Tracker Technology

Para español hacer clic aquí -> Tecnología de Rastreo de Contactos

By the I.T. Guy

As we start to reopen the economy while still dealing with high positivity of COVID-19, a new way of tracing contacts is becoming widely available. This tracing is driven by technology and it is not the official contact tracing managed by the Health Departments and the CDC. This is a public-driven, opt-in technology, which means user interaction is required. Users must download the app and register, and users must agree and consent to be traced.

How does it work?

Currently, there are two ways in which this tracing technology works. One is via Bluetooth. The users with the app need to be within 20 feet of each other, for at least five minutes for notifications to appear. The other is via location services. The app uses the smartphone’s GPS and the surrounding cellular towers.

iOS and Android devices have added recently a new option that must be enabled beyond the download of the tracing app and the opting-in. This security feature has been implemented to ensure that users are aware that this new technology is being used for tracking, so the extra step must be enabled for the app to properly work.

Using the location services for tracing allows users to look up the location prior to the visit and see if there are people that have been infected with Covid-19 at that site. The disadvantage of using location services is that there is no privacy, and users are being tracked by an unknown source.

When using the Bluetooth tracing option, users have more privacy, since they do not share their location with the app. The downside of this is that users must be at that particular location and it could take up to five minutes for notifications to appear that will signal that there are infected people at the location, which can be too long of an exposure.  

In European and Asian countries many people are voluntarily using massive COVID-19 contact tracing technology. It is likely that Americans would be reluctant to share their location and information voluntarily, as there are privacy concerns. Official government contact tracers find reluctance from people to share information when they contact them to communicate they could have been exposed to COVID-19.

Would you utilize this technology?



Top Six Conferencing Apps

Top Six Conferencing Apps

By the I.T. Guy


Click aqui para español- >Las seis mejores aplicaciones para video conferencia


With COVID-19 our lives have changed in many ways, including the way we work. Ever since the pandemic started, we have seen many remote conferences, concerts, collaborations, TV shows, and meetings that are relying on video chat services. Here is a list of services that can help you communicate remotely right now and even after the social distancing orders are lifted. Some of the programs included here are completely free, while others offer paid upgrades. Streaming to Facebook and YouTube is also possible with some from these programs.

GOOGLE MEETS
Free
No installation required
Screen Sharing
Free call-in number
No streaming


 
ZOOM
Free
Installation required
Screen Sharing
 Free call-in number
No streaming

FACEBOOK ROOMS
Free
Does not need to be a Facebook user
Works on Messenger app or web browser
Schedule meeting on
Facebook
Filters
Up to 50 people with no time limit

JITSI
Completely free
No installation required (in browser)
Open source
Screen Sharing
Stream and record

SKYPE
Free
Software installation required
Can call local phone numbers with paid credit
Collaboration
Screen Sharing
No stream or record

Blue Jeans
Paid
Dedicated hardware available
No stream
Record
Screen Sharing

 

Technology during COVID-19

Technology during COVID-19

By The I.T. Guy

Click aqui para español- >Tecnología durante COVID-19

Shortages 
 
As the world undergoes one of its toughest times due to the Coronavirus, companies worldwide have experienced inventory shortages when it comes to hardware. This shortage is mainly due to the lack of production in China, and at the same time, the need for computers for remote use. Many companies are requesting their employees to work from home and avoid contact with others.

Internet

As we go through this pandemic, many internet providers have enabled “free” hotspots throughout cities and cellular phone providers have enabled the internet or removed the cap on cell phone data plans. This demonstrates that the internet is one of the best ways to keep informed and stay in touch. 

Robots
 
Robots have been used to disinfect areas without having to compromise peoples’ health. Robots have also been used to deliver food.
Remote work
 
Working remotely has shown companies a new way of operation. “VPN,” or Virtual private networks, are secure and safe connections. Instant message services like Skype, Microsoft Teams, and Zoom have shown an efficient way to collaborate.

Drones

Drones have proven to be of great help in the medical field. Drones have been used in highly infected countries to deliver medicine to the sick and are also used to patrol public spaces to make sure large gatherings do not occur.

10 Steps to Ensure your Smartphone is Safe

10 Steps to Ensure your Smartphone is Safe

By The I.T. Guy

Click aqui para español- >10 Pasos para garantizar la seguridad de su teléfono inteligente

Personal devices run a huge safety risk, and identity theft is more rampant than ever. Your smartphone is how you manage half of your life. We use our devices for practically everything, from storing our contacts, to browsing on social media, to banking, to conducting business and checking emails. Here is some advice to make sure your identity and your information are protected.

1 Do not charge your device in public charging stations. There are rumors that hackers can now install fake charging stations to pull all your data from your phone. Instead of looking for power in public spaces, make the investment on a portable power bank. They’re affordable, easy to access, and give you added peace of mind.

2 Do not connect to unsecured Wi-Fi networks. If you find Wi-Fi networks that do not require a password, consider them unsafe and avoid connecting to them.

3 Use a strong passcode A six-character or more password with special characters and numbers is highly recommended. Make use of smartphone-enabled features such as fingerprint and face recognition to protect access to your Device.

4 Install an antivirus System. Norton, Avast, McAfee are all free antivirus systems that work well.

5 Keep the phone’s Operating System up to date. Many OS updates contain security fixes.

6 Track your device. Have a way to track your phone in case it gets lost or stolen. Find My iPhone for iOS and Find my Device for Android.

7 Make sure your cell phone locks automatically.

8 Use 2-factor Authentication.

9 Ignore Spam and Phishing emails.

10 Back up your data to the cloud. Both major Operating Systems offer this feature.

Apps for New Year‘s Resolutions

Apps for New Year‘s Resolutions

By The I.T Guy

Click aqui para español- >Apps para resoluciones de año nuevo

It’s a new year…after the holidays we are all trying to improve our self and set goals to be better than last year. How about using our smartphone to better ourselves? Free and easy! There are apps that can help us achieve this, so we might as well use this to our advantage. From organizing our lifestyles to losing weight, here are the top 5 apps for this year. One of the most useful apps is already in your device and that is your calendar. When used to the max, you can set reminders for everything from remembering your friends’ birthdays down to when you should eat your next healthy meal.

 

1 Calendar

Sync your schedule across platforms and devices, so you’re never without it.

Toggle from day, week, and month view so you always know what’s next.

RSVP to event invitations right from your inbox.

Plan for your goals with repeat scheduling.

Set goals that matter to you—and reach them.

Create reminders for time-sensitive tasks.

 

 

2 Runkeeper

Runkeeper is a GPS fitness-tracking app. Go for a run, walk, hike, or any activity really! You‘ll get a clear view of your training in real time with this fitness tracker app that not only tracks activity, but encourages you to get active more often.

 

3 Shopwell

Shopwell is a free iOS app that helps you maintain a healthy diet and is especially useful if you are allergic to or want to avoid certain foods. The app delivers ratings for a wide variety of food items specific to your profile, helping you find healthier alternatives to foods you like to eat.

 

4 Lumosity

Lumosity‘s cognitive training program is a fun, interactive way to train your brain and learn about how your mind works. Used by over 100 million people worldwide, Lumosity‘s program consists of science-based games designed to exercise memory, attention, speed, flexibility and problem-solving.

 

5 Plant Nanny

 Plant Nanny combines health with fun to remind you to drink water regularly.

The cute plant keeps you company every day by living in your phone.

In order to keep it alive and help it grow, you must give it water at certain periods of time.

Last Minute Gifts on Green Monday

Last Minute Gifts on Green Monday

By The I.T. Guy

Click aqui para español- >Regalos de último minuto en Lunes Verde

Okay, so we already know about Black Friday and Cyber Monday, but there is yet another shopping day that is not that well known. This day is called “Green Monday.” Green Monday, created by eBay back in 2007,  lands on the second Monday every December.

Green Monday is similar to Cyber Monday, as most of the sales are made online, but this day has become incredibly big because it is closer to Christmas Day. The name of the third-biggest shopping day in the U.S. was chosen because of the revenue provided in classic U.S. Dollar green, and because being online, it makes it an environmentally-friendly transaction.

Green Monday has reportedly generated more than $1.6 billion in sales each year. This day has also become extremely popular because it is the last day online retailers can guarantee that your purchased item will arrive before Christmas Day.

Make sure you take advantage of Green Monday for last minute gifts online. This year Green Monday will fall on December 9th.

Here, some gift ideas for your loved ones. Happy giving!

1 Bose Frames bluetooth audio sunglasses with open ear headphones, $160  

2 Panasonic spa-quality facial steamer, $49

  

3 GANNI ribbed knit lambswool beanie in lemon yellow, $60

 

4 Revlon one-step hair dryer & styling brush, $44 

 

5 Google Home Hub with Google assistant, $70

 

6 LARQ 17oz. self-cleaning water bottle, $79

Android vs. iOS

Android vs. iOS

By the I.T. Guy

Click aqui para español- >Android vs. iOS

In today’s world, a smartphone is a necessity. One cannot be without it, as our lives have become dependent on the daily updates and information we receive through our smart devices. There are two major operating systems. One is the iOS created by Apple and the other is Android owned by Google. Android is open source which means it is a free software for anyone to use. iOS is closed source and can only be used with devices manufactured by Apple.

The two systems compete with each other, although they are very different. iOS is a custom operating system that works exclusively with Apple devices. On top of that, iOS is optimized for each particular device and model where it is installed, which allows for full use of the devices’ resources. Android, on the other hand, can be installed on any device that supports it, which makes it a more versatile software that many different brands can use, although its performance is more limited.

Here are some differences in the two systems:

iOS

Optimized for specific device

No viruses

Apps from Apple AppStore Only

Modification only through jailbreak

Limited customization

Stable OS

Constant updates

Free SMS between iOS devices

Free audio and video calls between iOS devices (natively)

Building Apps for iOS is a tedious process

Devices are costly

 

Android

Can be installed on almost any device

Free

Can get viruses

Apps from Google Play and third-party App Stores

High customization

Depending on the device the OS might not be stable

Building Apps is easy, and it does not have to be through the Google PlayStore

Devices can be inexpensive

 

The Basics of Wi-Fi

The Basics of Wi-Fi

By The I.T. Guy

Click aqui para español- >Los fundamentos del Wi-fi

Have you noticed some routers have 2 signals?

They are called SSID and each signal serves a purpose. One is for speed, and the other, for coverage. Not all devices can see both signals because the 5 Ghz signal is a newer technology, but all of them use the 2.4 Ghz signal.

The 2.4 Ghz technology has been used for years. Before its use for wireless internet it has been used for cordless phones, microphones, CB radios, microwaves, and Bluetooth devices, among others, which makes it the most used frequency. 2.4 Ghz reaches a long range, but it receives lots of inference.

 

The 5 Ghz frequency is better because it has not been used as much and is currently dedicated mostly for Wi-Fi internet, though its caveat is a limited range. 

A new technology called Wi-Fi 6 is set to launch this year (2019). Wi-Fi 6 uses both bands, 2.4ghz and 5ghz, and cramps more channels in each band, which allows for faster speed and an expanded range.

Wi-Fi 6 is supposed to be up to three times faster than what we are used to, which will allow us to get the most out of our internet connection. Wi-Fi 6 also comes with new security protocols, resulting in a more secure connection for users.

Amazon’s Delivery Technology

Amazon’s Delivery Technology

By the I.T Guy

Click aqui para español- > La tecnología de envíos de Amazon

In April 2019, a video of an Amazon blimp went viral on social media with millions of users watching what they thought was Amazon’s newest method of delivery. In the video, blimps lowered drones and delivered packages to homes.

The video was not real, but what is real, it’s Amazon’s plan to deploy drones and possibly blimps in the future as they patented the idea back in December 2014. Tests have been going on for utilizing these drones for deliveries, but there are privacy issues and software development issues that have halted the efforts. 

Amazon is pushing for drone deliveries and expects to implement this system within the next five years. Blimps and drones are supposed to be capable of delivering packages not heavier than five pounds and deliveries should happen within 30 minutes of flight time from their deployment base.

The Evolution of Netflix

The Evolution of Netflix

By the I.T Guy

Click aqui para español- >La evolución de Netflix

Netflix, the giant streaming company, was founded in 1997 in California. It seems like it was centuries ago when the company started as a DVD rental company that sent movies to your home via snail mail. It wasn’t until 10 years later when they combined the original DVD rental service with over-the-internet streaming.

In September 2011, Netflix sold its DVD mail-in section to Quickster, and that’s when they began the movie streaming revolution worldwide. Here is a timeline of the evolution of Netflix:
With all these changes, Netflix is still fighting its main issue: users sharing their accounts. Sharing your account might be coming to an end as new artificial intelligence will be deployed soon across Netflix’s platform.

Research done by cordcutting.com showed that 26% of Netflix users share their account, which is becoming very expensive for the company, causing it to lose about $192 million dollars per month.

The software developed by Synamedia will identify each user and its location. This technology will also be able to assess if the user is legitimately using the account at an alternate location during a trip or a vacation. The date of deployment of this new technology is still unknown, but be sure that very soon, you will no longer be able to share your Netflix account without paying the extra fee.

 

5G Technology

5G technology

By the I.T. guy

Click aqui para español- >Tecnología 5G

The year 2019 brings with it lots of new technology, and perhaps the most exciting development is advent of 5G networks.

Everything that we have known until now is about to change because 5G provides us with blazing speeds on our mobile devices, which will not only enable us to do a variety of things in real time but will also dramatically decrease content buffering and network lag.

So, what does “5G” exactly mean? Every “G” represents a different aspect of connectivity:

1G voice

2G Text messages

3G Internet

4G LTE -Faster internet

5G will give unprecedented speeds of 100 gbps+

This speed is so fast that it will allow us to use virtual reality in real time, which means someone could be controlling a device from across the globe. This could be used during a medical procedure, to drive a car remotely, or to fly airplanes.

The downside of 5G is that its frequency (millimeter wave) is much shorter, so more transmitter antennas would need to be deployed throughout cities. Deployment of 5G has been in the works for some time now and it has started in select cities, including, since last December, Houston, Dallas, Atlanta, Waco, and San Antonio in Texas, Charlotte and Raleigh in North Carolina, Oklahoma City, Oklahoma, Jacksonville, Florida, Louisville, Kentucky, New Orleans, Louisiana, and Indianapolis, Indiana.

The infrastructure of 5G is extremely costly as it is brand-new technology and it requires new transmitters and antennas; existing legacy transmitters cannot be upgraded. National availability of 5G is expected by March 2020.

Network abilities attained with 5G connectivity would also allow new technology to emerge and will provide a better internet experience for users.

Protect Your Computer

Protect Your Computer

By The I.T. Guy

Click aqui para español- >Proteja su computadora

The holidays are behind us, so if you were lucky enough to receive a new computer, these tips are for you. Well, if you didn’t receive one recently but you own a somewhat new device, you also want to pay attention because I will show you two simple tricks to keep your device protected and to keep it clean to continue to enjoy top performance.

Every new computer comes with some sort of antivirus, which is a trial version most of the time, and then the company will try to push for you to buy it. As an I.T. professional, I can confirm that there are several programs free of charge that can keep your computer safe. Remember that having a good antivirus is a must, since hackers are always trying to improve their skills and they get clever in making their schemes look like legitimate requests.

Protection

Download “Avast,” a 100% free antivirus, which updates automatically and protects your browsing. Get it from the website avast.com.

-Blocks viruses and malware

-Has a firewall Secures your password

-Blocks spam email

-Avoids fake website

-Prevents your webcam from remote activation

https://www.avast.com/

Maintenance

Download “CCleaner Free.” This is another free tool that runs in the background while cleaning your computer. This program makes your computer faster by deleting all the unneeded data like cookies and files left behind when browsing or when partially uninstalling software. This software also cleans your computer's registry while optimizing your computer, and it works with all the different brand browsers as a plugin.

-Automatic schedule cleaning

-Safe browsing privacy protection

-Unneeded file deletion

https://www.ccleaner.com/

I can assure you that by having just these two programs installed, your computer will be optimized and safe. Beyond being free, these programs have the benefit of running automatically making it easy for the user to enjoy a fast computer.

Tech Gadgets to Give This Christmas

Tech Gadgets to Give This Christmas By The I.T. Guy

 

 

 

 

Black Friday & Cyber Monday

Black Friday & Cyber Monday

By the I.T. Guy

Click aqui para español- > Viernes Negro y Lunes Cibernético

What is Black Friday and Cyber Monday? These are the days when stores have their lowest prices of the year. Black Friday started back in the early 1950’s and was introduced to get stores out of the year-end’s red numbers and get them to profit. Cyber Monday started in 2005 as a need to get the most out of the long weekend and to profit from those who prefer to shop digitally and avoid the crowds.

This year’s Black Friday is on November 23rd and Cyber Monday is on the 26th. These take place after Thanksgiving opening the holiday shopping season.

These special offer days happen with stores lowering their prices on most of their electronic items for deals that entice people to camp outside the store fronts. Most of the time stores have limited quantities of stock on their best deals, which creates the high demand.

It is worth noting that big brands have special models that do not include all the features, so they can have these discounted items on these days. You can find out ahead of time which items will be on sale in a store through apps and local newspapers.

Some people refrain from purchasing electronics during the whole year, waiting for these days to score a great deal. Which of these days is better for shopping? Black Friday has better deals, but stock is limited, and you must be there fighting the crowds to take advantage of the deals.

With more and more stores closing and filing for bankruptcy because of online retailers having better deals, it all points towards eventually having an only online-sale holiday in the future. Last year’s “Black Friday” sales fell 4% while “Cyber Monday” sales rose 18% as people were shopping comfortably from a computer and avoiding the crowds.

A ‘new’ device every year?

A ‘new’ device every year?

By the IT GUY

Click aqui para español->¿Un dispositivo "nuevo" cada año?

With the quick changes in smartphone technology we find ourselves expecting a new gadget every year. Apple released its new version of the iPhone during their Keynote presentation from the Steve Jobs Theater on September 12th, 2018. Now the big question is...Is it worth upgrading devices every year? Are you willing to spend $1000+ every year for a smartphone that looks almost identical to the previous one and has just a few minor upgrades? Big cellular companies even now offer plans that allow you to swap your cellphone every year with a premium monthly cost. The new set of iPhones was released with its versions XS, which arrived in stores on September 21st, and the XR which will be available in stores on October 26th. Let’s take a look at the specs and the main differences from the iPhone X released last year.

Call Centers

TECH SUPPORT: Call Centers in Latinamerica

By the I.T. Guy

Click aqui para español->"Call Centers"

The massive use of technology nowadays requires a more and more advanced level of knowledge to solve and overcome technical problems with the different devices that we use.

To offer technical support to users, many American companies have found that Latin America has an ideal workforce to support this mission, as it not only offers high quality technical support, but also offers service in Spanish to the more than 35 million Spanish speakers who reside in the United States and who have an annual purchasing capacity of 432 billion dollars.

Thanks to the American influence in Latin America and to the fact that many Latin Americans have resided in the United States, it is easy to find bilingual personnel in this region. Multinational companies find qualified employees and manage to save costs in salaries when operating in Latin America, and although this practice causes controversy in the United States because it takes jobs abroad, outsourcing benefits these companies and Latin American countries.

With VoIP technology, or over-the-Internet calls, call centers can operate from any country and receive multiple calls, as if they were taking place within the same geographical area. Call centers are not limited to offering technical support. Call centers can perform other functions like telemarketing, sales, surveys, appointments, cell phone activation, fund-raising, and reservations, among others.

Many people who lived in the United States and who return to their country of origin, either by choice or in many cases by deportation, seek employment in these call centers because their English proficiency allows them to get a competitive job, and also because they get to work with peers who share similar interests and lifestyles influenced by their time living in the United States.

In some cases, the English proficiency of these representatives is so good that the customer never realizes that the call is being answered in a different country. The countries in Latin America where most call centers are located are Mexico, Guatemala, and Costa Rica. 65% of calls from the United States are answered outside of the country.

The high demand for call center jobs in Latin American countries has created a need for schools to offer higher level English classes since many college students seek part-time call center jobs while pursuing their careers. A full-time job at a call center is well seen in Latin America. These jobs created by American companies have become a great source of employment and contribute greatly to the economy of Latin American countries.

Foldable Screens

Trend Watch: Foldable Screens

By the I.T. Guy

Click aqui para español->Pantallas Flexibles

With smart phones becoming smarter and bigger, the next step in the improvement of this technology is the incorporation of flexible screens. This shift in screen technology is being applied beyond telephones to a wide range of devices, which are becoming thinner and bigger. Television sets are the other electronics that get many advantages of developing flexible screens.

Rumor has it that Samsung and LG, the leading television and smart phone manufacturers, are planning on releasing a dual screen smart phone and a television with a foldable screen by next year.

What does this mean for the consumers? As usual, it initially will mean customers who need to have the latest technologies will pay top prices for the new features, but in the long run, everyone will get to enjoy the advantages of flexibility, space-saving, and bigger surfaces, not to mention the technology will open the world to a whole new set of apps.

While screens get bigger on smart phones, they also demand bigger batteries, which will come with more weight. While we are already seeing smart phones with curved edges and curved televisions, a flexible technology will allow the user to flex the screen on demand.

These rumors leave us with a pile of questions and expectations and what we know for a fact so far is what LG revealed during the 2018 Consumer Electronic Show (CES). LG unveiled a 65-inch foldable screen television. This device uses OLED technology for its screen, which is composed by tiny lights that power each pixel individually allowing the screen to bend. In the demo video (Scan QR Code to see it) the flexible screen gets rolled into a cabinet-like case. As exciting as it sounds to have this technology, the bulky encasing of the LG product defeats the space-saving purpose derived from its ability to fold.

We are hoping in the near future; the company improves this aspect in a way that will allow for the screen to roll itself into the wall and completely disappear when not in use.

Economic Development

Are We Ready for the New Workforce Trends?

Are We Ready for the New Workforce Trends?

Para leer este artículo en español, presiona >>>¿Estamos listos para las nuevas tendencias de la...

Food

Peruvian Cuisine in New Orleans: Tito’s Ceviche & Pisco

Peruvian Cuisine in New Orleans: Tito’s Ceviche & Pisco

 Para artículo en español clic aquí: Comida Peruana en Nueva Orleans: Tito's Ceviche & Pisco By AnaMaria...

The País Grape, Our Heritage in America.

The País Grape, Our Heritage in America.

The País Grape, Our Heritage in America. By Rebeca M. Pinhas, CSW, CSWS   Instagram @vinomomnola Click...

Pacos Tacos: The New Kids on the Block

Pacos Tacos: The New Kids on the Block

Pacos Tacos: The New Kids on the Block By Cristy Cali     Instagram @drcristycali Click aqui...

Summer Sippin' in new Orleans

Summer Sippin' in new Orleans

Summer Sippin' in new Orleans Bartenders share cocktail recipes to make at home Bars have been one...

Quality: Cheap vs. Expensive Wines

Quality: Cheap vs. Expensive Wines

Quality: Cheap vs. Expensive Wines By Rebeca M. Pinhas, CSW, CSWS    @vinomomnola Click aqui para español-...

The story behind the food we eat on Easter Sunday

The story behind the food we eat on Easter Sunday

The story behind the food we eat on Easter SundayBy Marcella Escarfuller @bubblegumcatering Click aqui para...

Mezcal

Mezcal

Mezcal By Marcella Escarfuller @bubblegumcatering Click aqui para español- >Mezcal Tequila is inarguably one of the most popular spirits...

Chocolate

Chocolate

Chocolate By Marcella Escarfuller Click aqui para español- >Chocolate One thing comes to mind when I think of...

King Cake

King Cake

King Cake By Marcella Escarfuller Click aqui para español- > King Cake The King Cake, named for the three...

New Orleans Premier Multicultural Magazine